Servicios de suministro, mantenimiento, renovación y soporte de licenciamiento software Consorcio de Transportes de Bizkaia

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Servicios de suministro, mantenimiento, renovación y soporte de licenciamiento software Consorcio de Transportes de Bizkaia

CLIENTE: CONSORCIO DE TRANSPORTES DE BIZKAIA

LOCALIZACIÓN: PAÍS VASCO

El Grupo Sermicro ha ganado el proyecto para proporcionar servicios de suministro, mantenimiento, renovación y soporte de licenciamiento software para el Consorcio de Transportes de Bizkaia.

El objetivo de un proyecto de estas características es la mejora de la operatividad de los equipos, optimizando sus capacidades gracias a las actualizaciones que eliminan funciones obsoletas, al tiempo que se refuerzan los parámetros de seguridad de los programas informáticos.

Entre los servicios a proporcionar para este proyecto se encuentran:

Mantenimiento del software en correcto estado de funcionamiento, incluyendo el suministro e instalación de nuevas licencias, desinstalaciones en caso de licencias caducadas, actualizaciones que sean precisas y soporte.
Mantenimiento preventivo y correctivo, atendiendo las consultas e incidencias que se produzcan, controlando y monitorizando las fechas de caducidad y renovación del software e informando sobre el ciclo de vida del producto, basado en datos que proporcionen los fabricantes.

Para la ejecución de este proyecto se cuenta con un equipo técnico experto en administración de sistemas, así como técnicos de microinformática con experiencia en instalaciones de software y atención al puesto de usuario.

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